Privacy Policy
Contact details
Post - Powdertech, Unit 2, Hills Court, Transbritannia Enterprise Park, BLAYDON-ON-TYNE, Tyne And Wear, NE21 5NH, GB
Telephone - 0191 4148400
Email - powdertechuk@outlook.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Website user information (including user journeys and cookie tracking)
- Photographs or video recordings (from email enquiries)
- Identification documents (when providing proof of I.D and ownership)
Lawful bases and data protection rights
Our lawful bases for collecting or using personal information to provide services and goods are:
Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Where we get personal information from
- Directly from you
- CCTV footage or other recordings
How long we keep information
We will hold your information for as long as you have an account with us through our website. You can delete your account at anytime.
Emails received at PowderTech will be deleted after 12 months if no longer needed.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113